Implementation of the platform is complex and require expertise. The pricing structure is also complicated and may not be suitable for smaller budgets. Also, as a SaaS platform, it has performance issues sometimes.
Pricing is high compared to other vendors
Netskope client and UI sync often fails. Often fails to Re-categorised websites repo, making legit sites unaccessible. Netskope client often impact the internet speed on end user machines, even sometimes killing the internet completely. Support lacks technical competency, often suggest a re-installation as a solution for every issue.
We have netskope since a year but start to really exploit it for 4 month (since my arrival to the company). Since the implementation we got a lot of issue : latency issue accessing to certain web sites, certificate problems when using certain tools like python, a lot of problems with desktop application. What disturb me also a lot is that we are adding more and more bypass for certain applications specially those from apple Microsoft because the encryption /decryption don’t work well so we miss the traffic analysis also , that is not the objective.
It is not easy to integrate Netskope with some other security tools. It needs a bit more research and brainstorming to do that.