Jira DLP

Detect & Redact (Remediate) Sensitive Jira Issues & Comments - Jira DLP (Data Loss Prevention)

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Jira DLP

Table of Contents

TL;DR: Strac helps protect sensitive data in Jira with DLP

Jira Software, developed by Atlassian, is a popular project management tool widely utilized in various industries. It offers robust issue tracking and commenting capabilities that makes it essential for maintaining regulatory compliance and safeguarding against insider threats.
Strac Jira DLP (Data Leak Prevention) effectively identifies and conceals sensitive messages and files found within Jira issues and comments, ensuring their protection.
Strac provides comprehensive audit reports for compliance, risk, and security officers to monitor and track access to specific messages.
Protecting Jira accounts is crucial due to the ease of data sharing and collaboration within the platform.
Strac's DLP measures mitigate insider threats, ensure regulatory compliance, and safeguard sensitive data within Jira.
See our video demo below to learn about how Strac Jira DLP and redaction works

Understanding the importance of safeguarding sensitive data and the challenges it presents in Jira with DLP

With the ability to comment on issues, mention colleagues, and share pertinent information, Jira empowers teams to optimize their workflows, foster collaboration, and deliver top-notch software products. Hence, protecting your Jira account is of utmost importance, considering the ease with which data can be shared, collaborated upon, and exported within the platform. Here are key reasons why safeguarding your Jira account is crucial:

Implementing Effective Access Controls in Jira for Sensitive Information Protection: Jira, a versatile project management tool, facilitates issue tracking and collaboration among various internal and external stakeholders. It is crucial to implement robust and fine-grained access controls to safeguard sensitive information within these issues. This ensures that only authorized personnel can access the sensitive data.
Mitigating Insider Threats in Jira: It is essential to acknowledge that even trusted employees can unintentionally or intentionally contribute to data leaks. As Jira serves as a project management and collaboration tool for teams, the implementation of Data Loss Prevention (DLP) measures becomes crucial. DLP provides the necessary safeguards for secure collaboration within Jira, effectively mitigating the risk of data leaks. With Jira's seamless data sharing and export capabilities, DLP empowers organizations to maintain control over their data, preventing it from falling into the wrong hands.
Ensuring Regulatory Compliance in Jira: Adhering to specific data protection standards is a requirement for various industries. Regulations such as the European Union's GDPR, which focuses on the handling of personal data, and the U.S.'s HIPAA, which governs the protection of health information, mandate strict compliance. Implementing a robust Data Loss Prevention (DLP) strategy becomes essential to meet these regulatory obligations and safeguard sensitive data within Jira. By leveraging DLP, organizations can effectively protect their data and ensure compliance with these regulations.

How Strac can assist in achieving compliance and safeguarding sensitive data in Jira with DLP

Strac Jira DLP (Data Leak Prevention) offers the following capabilities:

Discovery of Sensitive Messages and Files: Strac Jira DLP App efficiently detects sensitive messages and files present in Jira issues and comments. By enabling Strac Jira App, you can receive timely notifications about these sensitive findings, allowing you to take appropriate action.
Masking of Sensitive Messages and Files: Strac Jira DLP App protects sensitive information by redacting or removing them from Jira issues and comments. However, authorized users can still access and view these masked messages and files through the secure Strac UI Vault. This redaction experience effectively blocks sensitive Personally Identifiable Information (PII), Protected Health Information (PHI), PCI or any sensitive data from unauthorized access.
Customizable Redaction Settings: Businesses have the flexibility to configure a specific list of sensitive data elements, such as Social Security Numbers (SSN), Date of Birth (DoB), Driver's License (DL) numbers, Passport details, Credit Card (CC) numbers, Debit Card information, API Keys, and more. Organizations can ensure that Strac Jira App redacts the identified sensitive data by specifying these elements. Compliance, Risk, and Security officers receive comprehensive audit reports, detailing who accessed specific messages, enhancing accountability and data protection.

For an extensive compilation of sensitive data items autonomously identified and masked by Strac, visit our platform. Additional details can be found in the following link: Catalog of sensitive data elements

Sharepoint DLP Use Cases

Practical Scenario

A hospital’s billing and administrative teams use SharePoint Online to store patient invoices, medical reports, and insurance forms. While collaborating with external insurance providers, a staff member accidentally updates the permissions on a SharePoint document library to “Anyone with the link,” exposing potentially thousands of patient files containing PHI.

How Strac's Sharepoint DLP Helps

Continuous Data Discovery: Strac automatically scans existing and newly uploaded documents, identifying PHI (e.g., medical record numbers, Social Security Numbers).
Classification & Labeling: Once identified, files are labeled (e.g., “HIPAA Sensitive”), ensuring that administrators know which documents require the highest level of protection.
Visibility into Access: Strac provides real-time insight into who has access to these sensitive documents. Administrators can instantly see if unauthorized users or broad groups have viewing rights.
Revoke Public Links: If a file is publicly accessible, Strac immediately revokes those links and restores restricted access.
Alerts & Quarantines: When someone attempts to share PHI externally, Strac can alert admins, quarantine the file for review, or completely block the action.
Audit-Ready Reports: All actions are logged, enabling quick incident response and demonstrating HIPAA compliance for audits.

Practical Scenario

A mid-sized investment firm uses SharePoint to collaborate on various client files, including:

Credit card statements (subject to PCI-DSS)
ID documents (Driver’s Licenses, Passports, etc.) used for KYC (Know Your Customer) verification
Banking information such as account and routing numbers

An associate accidentally shares a SharePoint folder containing these files with a newly onboarded client who does not require access to all confidential documents. This folder is also accessible to several internal teams outside the immediate project, creating multiple potential exposure points.

How Strac's Sharepoint DLP Helps

Comprehensive Data Discovery: Strac scans both existing and newly uploaded documents in SharePoint for sensitive information such as credit card numbers, bank account details, and ID documents (Driver’s License, Passport formats).
Classification & Automated Labeling: Once identified, Strac applies meaningful labels (e.g., “PCI-DSS Sensitive,” “PII – ID Documents,” “Banking Info”) to ensure these files stand out and are subject to stricter security rules.
Visibility into Access: Strac provides an immediate view of who currently has access to these sensitive files. This allows admins to spot situations where external clients or internal teams unnecessarily have permissions.
Public Access Revocation: If a labeled document (e.g., containing card data or ID scans) is found to be publicly shared or too broadly accessible, Strac automatically revokes these links or permissions, aligning access with the principle of least privilege.
Alerts, Quarantines, and Blocks: When a user attempts to share a labeled document with outside domains—or with an entire department—Strac alerts administrators or quarantines/blocks the file share, depending on policy settings.
In cases where the share is intentional but needs review, admins can approve or deny the request within Strac’s dashboard.
Audit & Compliance: Every sharing event, label assignment, and access revocation is logged, creating a detailed audit trail. This helps demonstrate compliance with PCI-DSS, KYC, AML, and other regulatory requirements.
Automatic reporting simplifies any regulatory or internal compliance audit, reducing the administrative burden on security and compliance teams.

Practical Scenario

A software company keeps source code, product roadmaps, and design specs in SharePoint. Several teams—including external contractors—use the same SharePoint site. A developer accidentally grants a large group, including some non-disclosure–exempt contractors, access to a folder containing patent-pending code.

How Strac's Sharepoint DLP Helps

Holistic File Scanning: Strac inspects documents, PDFs, and archives for code snippets, system designs, and proprietary business terms to detect potential IP.
Intelligent Labeling: Documents identified as containing IP or trade secrets are automatically classified (e.g., “Proprietary IP”), reinforcing the need for restricted sharing.
Real-Time Access Insights: With Strac, administrators can instantly see who has access to IP-tagged files, enabling them to remove unauthorized users or reduce permission scopes.
Immediate Link Removal: If a contractor or external partner is mistakenly granted access to IP, Strac revokes public or unauthorized sharing before the files can be downloaded.
Alerts & Blocking: Strac’s policies can be configured to alert security teams or block external sharing attempts for files containing proprietary content.
Incident Response & Auditing: Detailed logs of every share request, label change, and access revocation aid in quick incident resolution and help prove due diligence if legal issues arise.