Privacy Notice

Updated: Dec 22, 2023

We at Strac know you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our Privacy Policy. By using or accessing the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.

Remember that your use of Strac's Services is at all times subject to the Terms of Use (strac.io/terms-and-conditions), which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use (strac.io/terms-and-conditions).

This Privacy Policy covers our treatment of personally identifiable information (“Personal Information”) that we gather when you are accessing or using our Services, but not to the practices of companies we don’t own or control, or people that we don’t manage. We gather various types of Personal Information from our users, as explained in more detail below, and we use this Personal Information internally in connection with our Services, including to personalize, provide, and improve our services, to allow you to set up a user account and profile, to contact you and allow other users to contact you, to fulfill your requests for certain products and services, and to analyze how you use the Services. In certain cases, we may also share some Personal Information with third parties, but only as described below.
What data does Strac collect?

Information We Collect From You
We gather and retain any data you consciously provide to us. For instance, during the registration process or via your account settings, we may collect Personal Information like your name, email address, phone number, and credentials for third-party accounts (such as your Google, Slack, or other third-party site log-in details). If you submit your third-party account credentials to us, or log into the Services through a third-party site or service, be aware that some content and/or data from those accounts (“Third Party Account Information”) may be imported into your account with us. This Third Party Account Information that comes into our Services is governed by this Privacy Policy. To register with us or use some of our features, certain information is necessary.

We might contact you if you've given us a way to do so. For example, if you provide your email address, we may send you emails regarding your use of the Services or promotional emails, provided you've opted in for them. We might also confirm when you open our emails, which helps us tailor our communications and enhance our services. At any point, starting from when you provide your information, you can opt out of receiving our communications by emailing us at hello@strac.io.

Automatic Information Collection
Each time you use our Services, we automatically collect and log data on our servers from your browser or device. This may include your IP address, geolocation information, device identification, "cookie" data, the type of browser/device used to access our Services, and the specific pages or features you visit. "Cookies" are identifiers we send to your browser or device to recognize it and monitor how and when pages and features in our Services are accessed and by how many people. You can modify your browser or device settings to restrict or block cookies, but doing so might limit some functionalities of our Services.

This data helps us tailor content we believe you would like, based on your usage patterns, and to enhance the Services. For example, this information can show us how frequently users utilize a specific service feature, enabling us to make the Services more appealing to a broad user base.

By clicking a link to an external website or service, you might receive cookies from a third party. Our Privacy Policy does not extend to third-party cookie usage, and we are not responsible for their privacy practices. Note that third-party cookies might continue to monitor your online activities even after you've left our Services, and these third parties might not respect “Do Not Track” settings on your browser or device.
Will Strac Share Any of the Personal Information it Receives?
We do not lease or sell your Personal Information in a form that can personally identify you to any third party. However, we may collect, anonymize, and share non-identifiable Personal Information with third parties as outlined below:

Third-Party Services: Our services enable the automatic transfer of Third Party Account Information to your profile on our Services or vice versa, like using your Google account to log into our Services or integrating our services with Slack. We do not have control over the privacy policies or practices of these third parties. If you engage with services or transactions involving these third parties, it's important to review their privacy policies and data handling procedures.

Agents: We hire other companies and individuals to perform tasks for us, which necessitates sharing your information with them to deliver products or services to you. For instance, a payment processor might be used to handle your credit card transactions. Unless stated otherwise, these agents are not permitted to use the Personal Information we share with them for any purpose other than assisting us. It should be noted that an “agent” might also be regarded as a “partner” under certain circumstances, and in such cases, they would be governed by the terms of the “Information that’s been de-identified” section.

Business Transfers: In the event of buying or selling assets, customer information may be shared and/or transferred as part of the evaluation and execution of such transactions. Additionally, if our company is acquired, ceases operations, enters bankruptcy, or undergoes a similar change of control, Personal Information might be transferred to or acquired by a third party.

Protection of the Company and Others: We reserve the right to access, read, preserve, and disclose any information we deem necessary to comply with legal obligations or court orders; enforce or apply our Terms of Use (strac.io/terms-and-conditions) and other agreements; or to safeguard the rights, property, or safety of our Company, our employees, our users, or others.
What Personal Information can you access?
Accessing and Managing Your Information

You have the capability to access, and sometimes modify or remove, the following details you've shared with us via your account settings:
* Your name and password
* Email address
* Profile details, including any content you've uploaded to our site

The types of information you can view, alter, or delete may evolve with changes to the Services. For inquiries about viewing or modifying the information we hold on you, please reach out to us at hello@strac.io

In accordance with California Civil Code Sections 1798.83-1798.84, residents of California have the right to request that we do not share their Personal Information with third parties for those parties' direct marketing uses. To make such a request, please contact us at hello@strac.io

Moreover, California residents are permitted to request, twice per calendar year, details about the Personal Information we store about them, including how we obtained this information and our purpose for keeping it. We commit to fulfilling all legitimate requests for accessing or deleting your personal data. However, we may ask you to verify your identity before responding to your requests.
Where is your information stored?
Your Personal Information is processed and stored in the United States by us and our third-party service providers. Consequently, your information may be transferred to, and kept on, computers outside your state, province, country, or other governmental jurisdiction, where the data protection laws may differ from those in your jurisdiction.
What choices do you have?
You have the option to withhold certain information from us, but it's important to remember that some details may be necessary to sign up with us or to fully utilize our services.As previously mentioned, you have the capability to modify, add, or remove some of your information. However, some non-personal data may persist in our records even after you delete personal information from your account. We might use aggregated data derived from your Personal Information following its update or deletion, but we will not use it in a way that personally identifies you.